Consumer Complaint Drafting Wizard — DCDRC Pondicherry Format

⚠️ Disclaimer: This tool generates a draft template to help you understand the complaint format. It is not a substitute for legal advice. For a strong, properly filed complaint, consult an Advocate.

Step 1 of 5 — Select Issue Type

Step 2 of 5 — Your Details (Complainant)

Full Name *

Mobile Number *

Full Address *

PIN Code

Email (optional)

Step 3 of 5 — Opposite Party (Company / Doctor / Builder)

Company / Hospital / Builder Name *

Their Address *

Nature of Business *

Step 4 of 5 — What Happened?

Date of Purchase / Service *

Amount Paid (₹) *

Invoice / Bill / Order Number (if any)

Describe the Deficiency / Defect / Issue *

Step 5 of 5 — Relief Sought

💰 Full Refund of amount paid 🔄 Replacement with defect-free product 🔧 Free repair / rectification 😔 Compensation for mental agony 💸 Compensation for mental agony (higher) ⚖️ Litigation costs (₹10,000) 🚫 Stop unfair trade practice 📋 Any other order in interest of justice

📄 Your Complaint Draft

💬 Get Help Filing This

📌 Next Steps:
1. Review and edit the draft with your actual details
2. Attach supporting documents (bills, receipts, photos, emails, WhatsApp chats)
3. Prepare copies: One set for each Commission Member (President + Members, usually 3), one for each Opposite Party, and one for yourself (Consumer Copy)
4. File at DCDRC Pondicherry or via e-jagriti.gov.in
5. Or contact an Advocate for professional assistance