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🏛️ Court Information

Consumer Court Pondicherry

Address, location map, working hours and contact details for DCDRC & SCDRC Puducherry

🏛️ DCDRC Puducherry

Full Name

District Consumer Disputes Redressal Commission, Puducherry

Address

Lawspet, Puducherry,
Lawspet, Puducherry — 605 011
Union Territory of Puducherry, India

Jurisdiction

Claims up to ₹50 Lakhs (Consumer Protection Act, 2019)

Directions

📍 Open in Google Maps →

🏛️ SCDRC Puducherry

Full Name

State Consumer Disputes Redressal Commission, Puducherry

Address

Lawspet, Puducherry,
Lawspet, Puducherry — 605 011
Union Territory of Puducherry, India

Jurisdiction

Claims from ₹50 Lakhs to ₹2 Crore; First appeals from DCDRC

Directions

📍 Open in Google Maps →

📋 Contact & Working Hours

🕐
Working HoursMonday to Friday: 10:30 AM – 5:00 PM
Saturday, Sunday & Public Holidays: Closed
📞
DCDRC Puducherry Phone+91-413-2200227 (Office)
🌐
e-Filing Portale-jagriti.gov.in — File consumer complaints online without visiting the court
📊
Case Status Trackinge-jagriti.gov.in — Track your consumer complaint status online
📞
National Consumer HelplineToll-free: 1915 (available 8 AM – 8 PM, Mon–Sat)

🗺️ How to Reach the Consumer Court Pondicherry

Lawspet, Puducherry is the central judicial hub for Puducherry. The DCDRC and SCDRC operate from this complex, which also houses the District Court and other tribunals.
  • From Pondicherry Bus Stand (Muthialpet): Take a city bus or auto-rickshaw to Lawspet (approx. 5–7 km, 15–20 min). The Lawspet, Puducherry is near the Lawspet junction on ECR Road.
  • From Pondicherry Railway Station: Auto or cab towards Lawspet / Lawspet, Puducherry (approx. 7–9 km, 20 min).
  • Landmark: Near Lawspet Police Station, Puducherry. Look for the "Lawspet, Puducherry" signboard on the main road.
  • Parking: Available within the court complex premises.
  • Auto / Cab: Ask for "Lawspet, Puducherry" or "Consumer Court, Lawspet, Puducherry".

⚖️ Which Forum to Approach — Pecuniary Limits

Forum Claim Value Location
DCDRC Puducherry
District Consumer Disputes Redressal Commission		 Up to ₹50 Lakhs Lawspet, Puducherry
SCDRC Puducherry
State Consumer Disputes Redressal Commission		 ₹50 Lakhs to ₹2 Crore
Also: First appeals against DCDRC orders		 Lawspet, Puducherry
NCDRC
National Consumer Disputes Redressal Commission		 Above ₹2 Crore
Also: First appeals against SCDRC orders		 Upbhokta Nyay Bhawan, F-Block, CGO Complex, New Delhi

💰 Filing Fee at DCDRC Puducherry

Claim ValueFiling Fee
Up to ₹5 LakhsNil (No fee)
₹5 Lakhs to ₹10 Lakhs₹200
₹10 Lakhs to ₹20 Lakhs₹400
₹20 Lakhs to ₹50 Lakhs₹1,000

Filing fees as per the Consumer Protection (Consumer Disputes Redressal Commissions) Rules, 2020. Payment can be made via demand draft or online through e-Jagriti (e-jagriti.gov.in).

📂 What to Carry When You Visit

  • Complaint draft — written complaint with full facts (who, what, when, how much)
  • Copies of all documents — One set for each Commission Member (President + Members, typically 3 at DCDRC), one for each Opposite Party, and one for yourself (Consumer Copy). For 1 Opposite Party: prepare at least 5 complete sets.
  • Supporting documents — bills, receipts, invoices, warranty cards, correspondence (all properly attested and included in each copy set)
  • ID proof — Aadhaar, PAN or any government-issued ID
  • Demand Draft — for filing fee (payable to "President, DCDRC Puducherry") if not filing online
  • Affidavit — verifying the facts in the complaint (can be sworn before an advocate or notary)
  • Covering letter — addressed to the Registrar, DCDRC Puducherry